Shipping Policy

Shipping Policy

Order Processing

Orders are processed after successful payment and confirmation. Processing time may

vary depending on product availability, order volume, weekends, and public holidays.

Shipping Destinations and Charges

Available delivery destinations, shipping methods, and applicable charges are displayed

at checkout before payment. Please provide a complete and accurate delivery address

and contact number.

Delivery Estimates

Any delivery timeframe shown at checkout or communicated after purchase is an

estimate and is not guaranteed. Delivery may be affected by the destination, courier

operations, weather, holidays, restricted-access locations, or other events outside our

reasonable control.

Tracking

When tracking is available, details are sent to the contact information provided with the

order. You can also visit Track Order and sign in using the email address associated

with your purchase.

Delayed, Damaged, or Missing Orders

If your order is delayed beyond the available estimate, email support@frollick.in with

your order number. Our team will look into the delay and get back to you with an update.

Incorrect or Incomplete Address

Please review your shipping information carefully before placing an order. Contact us as

soon as possible if a correction is needed. Address changes cannot be guaranteed after

processing or dispatch, and additional delivery charges may apply if a parcel is returned

or redirected.

ReturnsShipping-related returns and refunds are handled according to our Return & Refund

Policy. Please contact us before returning any item.

Contact

For shipping questions, email support@frollick.in.